Safeguarding your privacy is our utmost priority. We are committed to ensuring the security of your personal information, handling it responsibly, and adhering to data protection laws.

Our approach to your privacy is guided by three key principles:

 

Simplicity:           We use easy to understand language as to how your personal information is used. Our privacy policy and processes are explained in clear, straightforward language to allow you to make well-informed choices and decisions.

Transparency:     We are dedicated to being transparent about the personal information we gather, the reasons behind its collection, and the methods we employ for processing it.

Control:               You have control over the personal information you share with us. You have the choice and authority to determine how and when your information is utilised, shared, retained, or deleted.

 

This privacy statement, applicable to Treequest (conducting business as Familyrelatives) ('we', 'us', or 'our'), outlines the processes by which we may collect, store, utilise, and/or share ('process') your information when you engage with our services ('Services'). This includes instances such as:

·         Visiting our website at https://www.familyrelatives.com  or any of our websites linking to this Privacy notice.

 

·         Participating in other associated activities, including sales, marketing, or events.

Please read this Privacy Policy carefully as it should answer any questions or concerns you may have. If after the reading of this Privacy Policy you still have questions or concerns then please feel free to contact us through the website “Contact Us” form.

If you do not agree with our policies and practices, we kindly request that you refrain from using our Services.

SUMMARY OF KEY POINTS

 

This summary explains the essential aspects from our privacy notice. For more comprehensive details on each topic please navigate to your specific area of interest.

Personal Information Processing:

When you engage with our Services, your personal information may be processed based on your interactions, choices, and use of our products and features.

Sensitive Personal Information:

We do not process sensitive personal information.

How we process your Information?

Your information is processed to provide, enhance, and manage the way we provide our Services and how we communicate with you, ensure security and fraud prevention, and comply with legal requirements. Discover more about the processes we use.

Information Sharing:

We may share information in specific situations and with particular third parties. Please see details below about when and with whom we share your personal information.

Information Security:

While we have organisational and technical measures in place to safeguard your information, no electronic transmission or storage can guarantee 100% security. Learn more about our efforts to keep your information safe. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe

What are your rights?

Depending on your geographical location, applicable privacy laws may grant you specific rights regarding your personal information.

Exercising Your Rights:

Exercise your rights by contacting us. We will handle and respond to your requests in accordance with relevant data protection laws.

To better understand our data practices and how we handle collected information, please review the complete privacy notice.

 

TABLE OF CONTENTS

 

1.       Introduction

2.       What information do we collect?

3.       What information does Familyrelatives collect through your use of the services?

4.       How does Familyrelatives process your information?

5.       What legal bases do we rely on to process your information?

6.       When and with whom do we share your personal information?

7.       We use cookies and other tracking technologies

8.       How long do we keep your information?

9.       How do we keep your information safe?

10.     We do not collect information from minors (A minor is defined as an individual who is under the age of 18)

11.     What are your privacy rights?

12.     Controls for do-not-track features

13.     Do United States residents have specific privacy rights?

14.     Do other regions have specific privacy rights?

15.     Changes to this privacy policy

16.     How can you contact us about this notice?

17.     How can you review, update, or delete the data we collect from you?

 

1.      INTRODUCTION

To enhance and optimise our website(s), mobile applications, and services (referred to collectively as the "Services"), we collect, store, and process "Personal Information." This term encompasses data that can directly or indirectly identify you, as elaborated in Section 2. Personal Information encompasses details such as your name, address, email, and any information that can reasonably link you to that information. Information relating to deceased individuals does not fall under the purview of Personal Information in this Privacy Statement.

This Privacy Statement outlines our procedures for acquiring, storing, and processing your Personal Information, along with the mechanisms we provide to allow you to manage it within our Services.

This includes the right to object to specific types of processing. Additionally, our Cookie Policy (which should be read in conjunction to our Privacy Policy) explains our utilisation of browser cookies and similar tracking technologies.

 

2. WHAT INFORMATION DO WE COLLECT?

Synopsis: Personal information you disclose to us - We collect personal information that you provide to us.

When you register or place an order on our website, we collect personal information. This allows us to process your registration, fulfil your order and send you important messages. In addition, we will also collect information when you indicate your interest in acquiring information about us or our products and services, or when engaging in activities on the Services, or through direct contact with us.

 

Personal Information Provided by You.

The type of personal information we collect varies and is dependent on the nature of your interactions with us and the Services, the choices you make, and the products and features you utilise.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

The personal information we may collect may include but is not limited to the following:

 

Account Information

·         Your Name (required)

·         An email address (required)

·         A password created by you (required)

·         Telephone numbers

·         Mailing addresses (required)

·         Contact preferences (required)

·         Contact or authentication data (required)

 

Credit Card Payment Information

If you purchase a Service from us - payment and billing information will be collected including

·         Debit or credit card numbers

·         billing addresses

 

We use a trusted and secure third-party payment provider to process payments - you may find their privacy notice link(s) here: xxxxx .

 

Profile Information

We collect information you provide when you create a user profile. This may include your name or username, a profile image, education, genealogical experience, whether you will perform searches for others, biography, age, general location, hobbies, websites you like and either your name or a linked username. It is important to note that your user profile information is visible to other users on Familyrelatives if you choose to share it. However in order to safeguard your privacy, you may want to consider restricting the amount of information shared and or making your profile private, as well using a username which is different from your real name.

 

Your Content

When you voluntarily contribute and or upload to the Services we collect information. This can include (1) Profile Information, (2) Announcements, (3) Photos, (4) Family Tree, (5) Family memories, including photos, audio, videos and any other content contributed by you.

 

Your Communications with us and others

We collect information when you make comments, and/ or communicate with other users through various features on the website(s). We also collect your information when you communicate with Support teams (for our website) and or other services provided by us.

 

Promotions and Newsletters

We collect Personal Information when you voluntarily participate in special promotions and or choose to receive newsletters.

 

Sensitive Information.

We neither collect nor process sensitive information unless it is provided by you voluntarily and specifically on the website.

 

User-Submitted Content

If you choose to contribute content to the Website for example on Profiles, Announcements, Family Tree, Photographs we may request additional information to give the content context and meaning – for example if it’s a photo – a person's(s) name in the photo, the time and location and any relevant contextual details. While the extent of information you provide is at your discretion, a more detailed submission enhances the experience for others discovering the content.

The details that may include:

·         Description of the photograph

·         Names of individuals in the photo

·         Date and location of the event

·         Your name and email address

 

We collect this information based on the lawful basis of consent.

 

Utilisation of User Content:

Upon submitting content to the Website, you acknowledge that your full name or username will be visible and your name and or username will be shown as the copyright holder. Furthermore, your name or username and all contextual information associated with the photograph will appear.

In addition you acknowledge that registered and unregistered Familyrelatives members will have access to the content (as well as all provided contextual information) if you have chosen to share it with others. They will be able view, download, print and save the information to their device and copy the information found related to the content. The content is intended for individual research purposes, although Familyrelatives is not obliged  to ensure its specific use.

Additionally, the submitted content and accompanying details may be used to:

 

·         share with other website users

·         Make it available on other websites owned or operated by Familyrelatives

·         Allow users to download, print, and save copies for private and non-commercial use

·         Promotional purposes, including marketing and advertising

·         Help improve our product and service offerings

·         Give it context to records – including linking to records for others to view as part of records and datasets.

·         Make it available to internet search engines

·         Make it available for other services provided by Familyrelatives companies

 

Removal of User Content

Should you decide at any point that you no longer want your content and/or contextual information made available on Familyrelatives you can delete it from the website. It is important to note that if other users have downloaded or saved the content, they may still possess a copy, and we cannot identify or contact them. For further information on your individual privacy rights, please refer to section 11.

Please note we retain the right to remove content if a complaint is received or if a challenge to the ownership of the photograph is raised or at our entire discretion.

 

3.      WHAT INFORMATION DOES FAMILYRELATIVES COLLECT THROUGH YOUR USE OF THE SERVICES?

Synopsis: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

 

Computer and Mobile Device Information

We collect certain technical information when you access or navigate the Services. Depending on how you interact with us, we may collect such information as device type, your device’s operating system, your web browser, IP address, language preferences, referring urls, information about your activity in the Services (the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use). In addition, we collect geolocation information from your device with your permission as well as information about how and when you use our Services.

This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

 

Information from Cookies and Similar Technologies

Like many businesses, we also collect information through cookies and similar technologies as well as technical integrations. See Cookie Policy Section found in this Privacy Policy, you may also refer to our Cookie Policy.

 

4. HOW DOES FAMILYRELATIVES PROCESS YOUR INFORMATION?

 

Synopsis: We process your information to provide, improve, and administer our Services, the way we communicate with you, for security and fraud prevention, and to comply with legal requirements and the law. We may also process your information for other purposes with your explicit consent.

 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

·              To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

·              To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

·              To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

·              To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

·              To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.

·              To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

·              To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

·              To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see the section 11 'WHAT ARE YOUR PRIVACY RIGHTS?' below.

·              To deliver targeted advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.

·              To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

·              To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

·              To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

·              To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

 

5.      WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

 

Synopsis:  We only process your personal information when deemed necessary and supported by a valid legal basis. We are only able to do this with your consent and in compliance with the law.  We process your personal information in order to provide the Service and in fulfillment of contractual obligations, protection of rights, or pursuit of legitimate business interests.

This section applies to you if are located in the EU or UK.

The General Data Protection Regulation (GDPR) (Europe) and UK Data Protection Act set out (that we must explain) the valid legal bases we rely on in order to process your personal information. As a result, please see the legal bases below on which we may rely for processing your personal information:

 

§   Consent.

We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more in the Section 11 – Right to Withdraw consent Section.

§   Performance of a Contract.

We may process your personal information when it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

§   Legitimate Interests.

We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests provided that those interests do not override your fundamental rights, interests and freedoms. For example, we may process your personal information for some of the purposes described in order to:

·         To understand and improve our services to you, we may send users information about special offers and discounts on our products and services

·         Analyse how our Services are used so we can improve them to engage and retain users

·         Support our marketing activities

·         Diagnose problems and/or prevent fraudulent activities

·         Understand how our users use our products and services so we can improve user experience

• Legal Obligations.

We may process your information where it is necessary to comply with our legal obligations, including co-operation with a law enforcement body or regulatory agency. This may include exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.

• Vital Interests.

We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

In legal terms, we typically act as the 'data controller' under European data protection laws for the personal information outlined in this privacy notice. This is because we determine the means and/or purposes of the data processing activities.

However, it is important to note that this privacy notice does not cover the personal information we handle as a 'data processor' on behalf of our customers.

In such instances, the customer to whom we provide services and with whom we have a data processing agreement assumes the role of 'data controller' responsible for your personal information.

We simply process your information on their behalf, adhering to your instructions. If you wish to learn more about our customers' privacy practices, kindly refer to their privacy policies and direct any inquiries you may have to them

 

If you are located in

Canada, please refer to the Canadian Section.

United States of America, please refer to the USA Section.

Australia or New Zealand, please refer to the Australia or New Zealand Section.

 

6.      WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

 

Synopsis: We may share information in specific situations described in this section and/or with the following third parties.

From time to time, we may share your personal information with third parties to enhance the provision of our services, understand your usage patterns, and improve overall service quality. These third-party entities may include payment processors, card validation service providers, credit referencing agencies, website analytics providers, and subscriber referral programs.

We share this information based on a legitimate interest or to fulfill contractual obligations with you. It is important to note that we do not retain records of your credit or debit card details within our systems. Our payment processors act solely on our behalf and do not determine the use of your data. While some of these third parties may be situated outside the European Economic Area, we exclusively engage with providers offering sufficient safeguards for the continual protection of your personal information.

We may need to share your personal information in the following situations:

 

Business Transfers:

Your information may be shared or transferred in connection with, or during discussions of, any merger, sale of company, or company assets, financing, or the acquisition of all or a portion of our business by another company , bankruptcy or other transaction in which that third party assumes control of the business (in whole or in part). Should one of these events occur, we will make all reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

 

Other Users:

When you share personal information through the website and Services i.e. Announcements, Family Tree, Photographs, through contributions, posting of comments or any other content that originates directly or indirectly from you or engage in interactions within public areas of the Services, this personal information may be visible to all users and could be publicly accessible beyond the Services indefinitely.

Similarly, other users will have the ability to review descriptions of your activity, communicate with you within our Services, and view your profile.

Use of third party APIs:

We may disclose your information to specific third parties with your consent. For example Google Maps Platform APIs, Payment gateway.

 

7.      WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES

 

Synopsis: We use cookies and other tracking technologies to collect and store your information.

This website employs cookies. To learn more about the nature and purpose of cookies, and to find out how to delete them, please refer to our Cookie Policy.

We collect certain information through the use of cookies and similar software to better understand how you arrived at our websites and how you interact and navigate within them. This data is instrumental in enhancing and improving our website. Information is derived from sources such as Google Analytics.

 

8.      HOW LONG DO WE KEEP YOUR INFORMATION?

 

Synopsis: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which a registered user has an account with us.

Familyrelatives Services are rooted in the premise that the personal journey of self-discovery and tracing your family’s past and history is not a one-time event and is an enduring process, extending over significant period of time. Consequently, our retention practices align with this sustained commitment.

Certain information you provide to us is essential for conducting recurring tasks, for example verifying your identity during account sign-in or payment details delivering our services, or when engaging in online checkout.

We will retain this information for the duration of your status as a registered user on any of our sites and for as long as reasonably necessary. Beyond this period, there may be a need to retain your personal data to fulfill financial obligations or address and resolve issues or legal matters.

We maintain user accounts on our system until registered users explicitly ask us to delete their data or close their accounts. However in the event that your account remains inactive for six years we reserve the right to delete any information provided by you, including all details in your family tree.

 

9.      HOW DO WE KEEP YOUR INFORMATION SAFE?

 

Synopsis: We aim to protect your personal information through organisational and technical security measures.

Familyrelatives maintains a comprehensive information security policy designed to protect our customer’s Personal Information.

We have implemented strict security measures to safeguard the personal information we process and to protect against inappropriate access, loss, misuse or alternation of Personal Information under our control.

However despite our best efforts to ensure the security of your information, it's important to note that no electronic transmission over the Internet or storage technology can be assured to be 100% secure. Consequently, we cannot guarantee immunity against potential threats from hackers, cybercriminals, or other unauthorized third parties who may attempt to circumvent our security measures to collect, access, steal, or modify your information. While we strive to provide the utmost protection for your personal information, the transmission of such information to and from our Services is undertaken at your own risk. It is advisable to access the Services only within a secure environment.

Therefore it is also important that you do not disclose your access details. You are responsible for ensuring the confidentiality of any passwords, login credentials, or access details you choose or are assigned by us. While we implement measures to safeguard your information, there exists a risk that data transmitted over the Internet and stored on a computer could be intercepted or accessed by unauthorized parties.

If you suspect unauthorized access to your information in our possession or a breach of your login details, promptly notify us via the website contact form.

Additionally, we advise that when using a shared or public computer, such as in a library, you close your browser at the conclusion of your session for added security and never click on “remember me” facility.

 

10.    WE DO NOT COLLECT INFORMATION FROM MINORS

Synopsis: We do not allow under 18-year-olds to use our website and it is against our terms and conditions. Therefore, we do not knowingly collect data from or market to under 18 years of age.

When using the Services, you confirm that you are at least 18 years old. In the event that we subsequently learn that you are a user under 18 years of age, we will deactivate the account and implement reasonable measures to promptly erase such data from our records.

We do not actively collect or engage in marketing directed at individuals under 18 years of age.

 

11.    WHAT ARE YOUR PRIVACY RIGHTS?

Synopsis: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, provide individuals with specific rights regarding their Personal Information. You may have rights that allow you greater access and control over your personal information. This may include the option to review, change, or terminate your account at any time.

Please note that we are unable to respond or disclose personal information unless we can authenticate that the request comes from you and is genuine. In order for us to respond to your request, we will need to verify your identity and you agree to provide sufficient information to verify your identity to our reasonable satisfaction.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. For example:

 

Request access and obtain a copy of your personal information

You may have the right to request access to your Personal Information and receive a copy of specific details, such as the categories of Personal Information we collect and disclose.

Right to request rectification or correction

You may have the right to request that we rectify or correct inaccurate Personal Information about you that we have on you.

Right of Deletion or Erasure

In specific situations, you may have the right to request the restriction (or that we cease any active processing) or deletion of your Personal Information, given valid grounds and in accordance with applicable law.

On receipt of your deletion request, we will delete your personal information from our records, unless certain exceptions apply.

We may decline your deletion request if retaining the information is necessary for us to:

§  Fulfill the transaction for which the personal information was collected e.g., responding to inquiries or resolving complaints, or fulfill any obligations outlined in our contract with you.

§  Address security incidents e.g. malicious, deceptive, fraudulent, or illegal activities, or pursue legal actions against those responsible for such activities.

§  Exercise free speech, protect another consumer's right to exercise their free speech as provided by law.

§  Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

§  Fulfill a legal obligation.

§  Internally use the information for lawful purposes that you would reasonably expect when providing the information (e.g., quality control).

 

Right to object

You may have the right to object to processing activities carried out in our legitimate interests, particularly when such activities affect your individual rights and freedoms. In addition, if you have given consent for the processing of your Personal Information for a specific purpose, you can withdraw your consent at any time without affecting the lawfulness of processing conducted based on the initial consent.

In such cases, we will cease any further processing of your data for that specific purpose.

 

Right to Restriction

You may have the right to request a limitation on our processing of your Personal Information, in particular if you believe that the processing relies on inaccurate data or is not conducted in accordance with lawful procedures.

 

Right to, if applicable, to data portability

You may have the right to receive certain aspects of your Personal Information in a format that is easily accessible and can be transmitted to another data controller.

 

Right not to be subject to automated decision-making.

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us

 

We will consider and act upon any request in accordance with applicable data protection laws.

 

Right to complain

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

We will not charge you a fee for making a request unless your request(s) is excessive in nature or repetitive or manifestly unfounded.

 

Right to withdraw your consent

If we rely on your consent to process your personal information, whether express or implied based on applicable law, you have the right to withdraw it at any time.

To do so, you can contact us via the website or update your preferences through your account.

It's important to note that withdrawing consent will not impact the legality of processing before the withdrawal, and where permitted by law, it won't affect processing based on lawful grounds other than consent.

Opting Out of Marketing and Promotional Communications

You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in our emails or by logging into your account and changing your preferences.

While this will remove you from marketing lists, we may still contact you for non-marketing purposes, such as service-related messages.

Account Information

If you wish to review or modify the information in your account or terminate it, you can:

Log in to your account settings and update your user account.

Upon account termination request, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our electronic files to prevent fraud, troubleshoot issues, aid investigations, enforce legal terms, and comply with applicable legal requirements.

Cookies and Similar Technologies:

Most web browsers are configured to accept cookies by default. If you prefer, you can typically choose to remove or reject cookies. Keep in mind that doing so may impact certain features or services on our platform.

 

12.    CONTROLS FOR DO-NOT-TRACK FEATURES

 

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to indicate your privacy preference not to have data about your online browsing activities monitored and collected.

We use Technology which automates GDPR and Data Protection compliance for the website for cookie and tracker consent requirements. This technology enables you to give your consent or deny permission and to monitor and document cookies and other tracking technologies in use on the website, display the relevant information to website visitors, and automatically obtain and securely log all user consents.

Therefore unless you give your consent to certain Cookies we will not enable them. However there are a number of cookies which are necessary in order to use the website. Please view the Cookie Policy for additional information.

 

13.    DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Synopsis: If you are a resident of California, Colorado, Connecticut, Utah or Virginia, you are granted specific rights regarding access to your personal information.

Please see Section United States of America.

 

14.    DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

Synopsis: You may have additional rights based on the country in which you reside.

 

These are set out in a separate section - If you are located in

Xxxx Canada, please refer to the Canadian Section.

United States of America, please refer to the USA Section.

Australia or New Zealand, please refer to the Australia or New Zealand Section.

 

Historical Records

Familyrelatives collaborate with a range of trusted partners who are third parties. These partners provide in some cases access to millions of historical records which assist in your family history research.

These historical records are either reproduced under third-party agreements with licensors or are records within the public domain. We are committed to hosting these records as long as our agreement remain valid or as long as they remain in the public domain.

Some of our records contain information about living individuals which can include birth and marriage indexes and similar data. These records are publicly accessible and are often supplied by Governmental Institutions, National Archives, Libraries, or similar bodies and or institutions and are part of the public domain. We provide the data based on our legitimate interest.

Records featuring living individuals enable users to build their family tree and explore their family history and for purposes of historical research.

 

15.    CHANGES TO THIS PRIVACY POLICY

Synopsis: We will update this notice as necessary and from time to time to stay compliant with relevant laws.

We may update this privacy policy at any time. We will provide a prominent notice of changes on the website and wherever possible in advance, so that you may choose whether to continue using the Services. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is made available on the website. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

If you object to any changes, you may delete your account

 

16.    HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by using the contact us form online or or contact us by post at:

 

Data Protection Officer

Treequest Limited

Ground Floor

15 David Place

St Helier

Jersey

JE2 4TD

 

17.    HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please login to your account and under account setting review what data we have collected. https://www.familyrelatives.com/myaccount#personal-detail.