Safeguarding your privacy is our top priority, and we adhere to the regulations outlined in the General Data Protection Regulation (GDPR).

The GDPR (Regulation (EU)2016/679) is a legislative framework established by the European Parliament, the Council of the European Union, and the European Commission to fortify and standardise data protection for individuals within the European Union (EU).

Its primary aim is to safeguard your privacy and empower you with greater control over your personal data.

“Our commitment involves handling your personal information with utmost care, ensuring it remains secure and compliant with data protection laws.

Both our privacy policy and cookie policy align with the GDPR, and we have ensured that all our data partners are also in compliance. Rigorous measures have been implemented to safeguard your privacy rights.

Information Held by Familyrelatives: When you register on our website or make a purchase, we collect your name and email address to facilitate your registration, process orders, and send essential service messages.

Occasionally, we may request additional contact details, such as phone numbers or addresses, for survey purposes, with the option for you to withhold such details.

We gather information from cookies, pixels, and similar tools to understand how you reach our websites, navigate them, and interact with our communications. This data is utilized to enhance our services and communication strategies. Information from Google Analytics and Facebook is obtained, limited to the email address and details agreed upon with Facebook.

Information You Provide: Creating a family tree or generating content on the website involves collecting information, including personal details about you and others in your family. Consent must be obtained from relevant individuals before including their personal information on the website.

Sensitive information is only collected if knowingly provided and consented to, such as adding religious beliefs to a family tree.

Deleting Your Information:

To completely delete your Familyrelatives account, please follow the instruction set out in the Delete my Account guide. Please note once confirmed, deleted account details cannot be recovered.

Access Request: Under GDPR's Right to Access, you can request the data we hold about you by contacting us from your registered account email address.

GDPR and Family History Research: The GDPR does not cover records of deceased individuals; therefore, most historical records on our site are unaffected. Records related to living individuals have legal public access.

Sharing family trees with living individuals requires prior consent. There is no GDPR obligation to update family trees for living individuals.

Further Information: For additional inquiries about your personal data, contact us using the contact form.

You may also visit the Information Commissioner's Office (ICO) website for more details on information rights and data privacy.