Should you wish to cancel an order you are able to do so within fourteen days of your purchase (Cooling-Off Period), provided that you have not used any part of the subscription services for which you have paid. If you wish to cancel your order you should the ‘contact us’ form facility on the Website.

Please note we will be unable to offer a refund where you purchase a subscription service and have begun to use your subscription service prior to cancellation.

We will not be able to refund you for unexpired subscription services or unused sets of units.