Changing your password is easy

It is important to remember when changing your password to use a Strong Passwords. Ideally use a complex password with a mix of uppercase and lowercase letters, numbers, and special characters.

Avoid using easily guessable information, such as birthdays or common words.

Change your password regularly.

  1. Log into Familyrelatives using your registered email address and password.
  2. Navigate to My Account (click on the drop-down menu (top right-hand side), and select ‘Password'.
  3. Enter a new password and confirm your new password by re-entering it, which must match.


You will again receive an email confirming your details have been updated.

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